Annual membership
Keep learning. Keep improving.
A home for ongoing service education, member training, and tools to help small and midsize businesses strengthen customer experience.
The 6-Star Association · The 6-Star philosophy
Make exceptional service your competitive advantage.
Customers remember how you make them feel. Build a business worth returning to with practical service education, membership, and professional certification.
For business owners, service leaders, and the teams they develop.
Our guiding promise
Delivering 6-Star Service
in a 1-Star World.
A new association.
A clear commitment.
Defined service standards
Practical, business-first education
A focus on people, not scripts
From intention to everyday practice
Great service isn’t luck.
It’s a standard.
The 6-Star Association brings the 6-Star philosophy into the way you lead, train, and serve. Start with education. Develop your people. Make excellence repeatable.
Built for the moments that matter.
The first greeting. The difficult conversation. The follow-through that turns a customer into a regular.
Professional certification
Give your team a shared standard.
A six-module learning pathway with quizzes, built around the Six Promises. Develop a consistent vocabulary for exceptional service and a clearer way to put it into practice.
Teams & Chamber partnerships
Bring the philosophy to your organization.
Explore team training, Chamber member education, and custom corporate programs. These expansion offerings are being developed alongside the membership and certification launch.
Invest in the experience you deliver
Your next step starts here.
Membership supports ongoing development. Certification is a separate educational enrollment.
Inaugural annual offer
The 6-Star Association membership
$199 / year
Begin with ongoing service education, member training, and a commitment to making every customer feel valued.
Planned standard annual price: $249.
Individual enrollment
6-Star certification
$299 list price
Six learning modules and quizzes focused on the Six Promises of exceptional customer service.
Purchased separately from annual membership.
These are launch offers. Available purchase options and billing terms appear below when configured. Confirm benefits, availability, and renewal terms before purchase; membership and certification renewal fees are separate.
Raise the standard
Build a business people
want to come back to.
Begin your journey with The 6-Star Association. Give extraordinary customer experiences a place in your everyday business.